Frequently Asked Questions

Shipping & Delivery FAQ

How long does it take to process my order?

The moment your purchase is confirmed, our team starts getting your pieces ready for you. Standard processing takes between 1 and 3 business days (Monday through Friday). To ensure your order begins processing the same day, please place it before 5:00 PM (ET).

How much does shipping cost and how long does it take?

Once your package leaves our facility, standard transit time is between 5 and 10 business days, making the estimated total delivery time 6 to 13 business days.

How can I track my package?

As soon as your package is boxed up and handed to the carrier, a tracking link will be emailed straight to your inbox. You can also monitor your shipment's journey at any time by visiting our tracking page: Track Your Order. Simply type in your tracking code or order number to see real-time updates.

Which shipping carriers do you use?

Bella Boston partners with highly rated domestic and international carriers. Our system will automatically choose the most efficient shipping provider based on your specific location to ensure your decor arrives safely and reliably.

What happens if there is a delay with my delivery?

While we do everything we can to get your order to you quickly, shipping windows are estimates and cannot be strictly guaranteed. Transit delays can occasionally happen due to extreme weather, carrier bottlenecks, customs inspections, or incorrect delivery addresses.

Who do I contact if I have more questions?

Should you require any assistance with your shipment or have general delivery inquiries, our customer care team is ready to help!

Contact Us